Each user of Emperat Solutions LTD. products has the right to request a refund of unused tariff funds during the tariff validity period.
The refund is made only for the unused period of the valid tariff. The decision on full refund can be made only by Emperat Solutions LTD represented by its employees.
The decision to refund the unused funds of the user is at the sole discretion of Emperat Solutions LTD.
Emperat Solutions LTD reserves the right to refuse to refund the funds, as well as not to disclose the reasons for the refusal.
Refund of unused funds can be made only if the user has not violated the rules of using Emperat Solutions LTD products.
The user undertakes to make public the reason for requesting a refund of unused funds under the tariff by indicating the reason for the refund in the request.
Emperat Solutiuons LTD reserves the right to propose alternative ways of solving the user's problems that may be the reason for requesting a refund of the user's unused funds.
If there are no valid reasons for requesting a refund of unused funds, the decision to refund is at the discretion of Emperat Solutions LTD represented by its employees.
Refund of unused funds is possible only after a written request of the user by sending an e-mail to support@browser.vision from the e-mail address specified by the user during registration. The request is sent in a free form with a mandatory indication of the reason for the refund, as well as details for receiving the unused funds of the user. There are no other ways to send a request for refund of unused user's funds.
The refund of unused user's funds is made within 7 working days after Emperat Solutions LTD receives the written request for the refund of unused funds.
Refund of unused funds is possible only in USDT cryptocurrency in the following networks: TRON (TRC-20), SOLANA (SOL), BINANCE (BSC).
Refund of unused funds, the amount of which does not exceed $50, is made minus the network's commission per transaction in the network used.
Refund of unused funds, the amount of which exceeds $50, is made in full at the expense of Emperat Solutions LTD, including the network commission for the transaction in the network used.